Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.songtea.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you; Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how
Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@songtea.com or by mail using the details provided below:
2120 Sutter Street, San Francisco, CA, 94115, United States
Morning Tastings @ Song
The fog that covers our coastal city makes the days start slowly, wrapping around us in a woolly blanket of grey. We lean into these qualities in our San Francisco studio, gradually bringing up the lights, setting a kettle to boil, running a finger across the canisters of tea in search of the perfect accompaniment to our mood.
Mornings are time of reflection, and unfurling - both the twisted leaves of tea in piping hot water, and our minds and bodies as the sun slowly seeps through the windows and across the floor. Quiet Mornings at Song offers us the opportunity to share this liminal space with you, and to embrace community over pots of freshly brewed tea.
Join Song’s founder, Peter Luong in an intimate group tasting, here at Song. We’ll gather near the glow of the windows, brewing, sipping, and discussing the origins, flavors, and stories of a changing series of curated teas, as the day outside begins its slow unfolding.
Session Schedule & Reservations
Quiet Mornings at Song vary by session. Twice each month we offer a Introduction to Tea tasting that focuses on the fundamentals of cultivar, craft, and tea traditions. This is tailored for guests new to tea drinking and discovery, or those wishing to deepen their understanding of tea types and industry practices.
The remaining sessions feature a rotating assortment of teas, curated around around a topic and theme. These tastings reflect the seasons, responding to harvest and roasting dates as they arise, and reflecting the teas and traditions that pique our curiosity and inspire further investigation. Each month we'll vary the theme of the teas we brew together so that each time you join us, there will be something new to discover. New themes will be announced monthly via newsletter. All are welcome.
Topical sessions are limited to 6 guests. Introduction to Tea sessions are limited to 8 guests. To reserve, please search for available dates and book through Tock.