Privacy Policy

Song Tea Merchants, LLC collects personally identifiable information for internal use and order fulfillment only. Information such as name, address, telephone number, email address, or any other identifier that permits physical or online contacting is collected only when expressly provided to us when using our site. All information relating to our customers is stored on a highly secure server. We use Secured Socket Layers (SSLs) to encrypt pages collecting sensitive information such as credit card numbers. Employees authorized with access to this information have agreed to ensure its confidentiality. We will never share, sell, or trade your personal information with a third party.

Should we ever change our Privacy Policy, we will make the changes available to you on this page. We welcome your questions and comments about privacy issues. Please send any concerns to hello@songtea.com with subject: Privacy.

On occasion, we will send email newsletters to customers who have consented to receive email updates. We will not send emails to addresses submitted during the order process. To sign up to receive email newsletters, click here. In order to remove your email from our mailing list, please click here.

Registered users who hold an account on our site can access and edit all personally identifiable information under ‘My Account.’ If you wish to remove any information about you stored on our servers, you may contact us here.

In order to protect against unauthorized access to your account, please keep your account password in a secure place and always sign out after using a shared computer.

Our site uses cookies to gather consumer information for analytical purposes. These cookies cannot be used to identify you unless you register for an account or provide personally identifiable information. To ensure your information is not collected using cookies, you may disable the cookie feature in your browser preferences.